New Trucking Laws Impact Every Business

On July 6, 2012, President Obama signed into law the Moving Ahead for Progress in the 21st Century Act (MAP-21). MAP-21 contained many clauses designed to support the Federal Motor Carrier Safety Administration (FMCSA) in their mission to reduce crashes, injuries, and fatalities involving large trucks and buses. Anyone who drives our over-crowded highways can surely…

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Grow Customers with Every Door Direct Mail Marketing

Its official, winter is almost over, and spring fever is here! The change of seasons and move toward warm weather puts consumers in a better frame of mind to get out of the house, try new things, and spend money. Selling is all about hitting your audience at the right time with the perfect offer…

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The Psychology of Free Samples and Why They Work

One of the most effective tactics in the history of product marketing is sampling. Sampling is when brands give away smaller versions of their product to try – generally for free. Let’s study Birchbox. This super-star company launched in 2010 and was made famous when they introduced makeup sample boxes for just a $10 monthly…

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Use OBBAgistics for Time Sensitive Mail Campaigns

Obbagistics mail tracking

DO YOU OBBA? When your campaign depends on the exact delivery date for a big sale, an election, a government mandate, or just to manage your call center and order processing workflow, OBBAgistics is the answer. What does OBBA mean? Your mail can be delivered On a specific date, Before a specific date, Between 2 dates, or After a…

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Prepare for Delays BEFORE the Next Big Storm

On January 4th the Bomb Cyclone storm walloped the entire East Coast earning its spot in history as one of the most intense weather events in decades. It wreaked havoc across the U.S. resulting in thousands of canceled flights, highway and airport closures, treacherous conditions, and massive disruptions to every channel that keeps mail and parcel…

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Subscription Box Services; A New Business Model For Your Clients

We’ve seen incredible growth in business using the subscription based model in the last few years, but why has this been so successful and what does it mean to you and your customers’ bottom line? Let’s start with the basics (if you’re a little confused about this model and want to learn more, check out…

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#1 Six Critical Numbers to Know for a Powerful ROI and How to Calculate them

Customer Acquisition Cost (CAC): How much it costs your company to acquire a new customer. Review acquisition-marketing efforts over past 12 months; divide into efforts resulting in a direct sale separate from those that resulted in a lead that was then converted into a sale. I am not suggesting campaigns that generate lots of leads…

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#2 Six Critical Numbers to Know for a Powerful ROI and How to Calculate them

2. Customer Retention Cost (CRC): How much it costs your company to retain and market to existing customers/donors. Same as CAC, but collect expenses and results only for efforts targeted to existing customers. Remember, we are measuring total customers who responded not the total number of transactions. That way you can see how many people…

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