USPS to make Sunday deliveries for Amazon Prime:  Sen. Tom Carper (D-DE), co-author of the proposed Postal Reform Act, issued a statement hailing the U.S. Postal Service’s agreement to make Sunday deliveries to Amazon Prime members as an example of the “innovative solutions the agency needs to survive and thrive in the 21st Century.”  Read More

Fortune says Amazon Sunday delivery is just plain weird: Why does Amazon’s new deal with the U.S. Postal Service to provide Sunday deliveries to Amazon Prime customers seem so unsettling? Read More

Seven ways to master the art of customer follow-up: According to Harvard Business Review, the biggest complaint that customers have when dealing with any business is poor follow up. Don’t be a statistic! Read More